Para Broker (Mortgage Broker Support) - Australia

Role Summary The Para Broker owns the full mortgage file lifecycle, taking a broad fact find from the broker and running the deal all the way through to settlement and beyond. Day to day, you will complete fact finds, assess deals and select the right lender and product tier across prime, near-prime, and specialist lending, prepare recommendations, handle pricing and lodgement through AOL, clear conditions, and manage post-settlement repricing. The work centres on non-conforming, low-doc, and specialist scenarios, including SME clients, ATO debts, defaults, and tight LVRs. You will run a high-volume pipeline with full accountability, supported by resources such as Brokipedia, lender policy tools, and AI tools.

Key Responsibilities Take a broad fact find from the broker and complete it, using sound judgement to fill sensible gaps rather than bombarding clients with unnecessary requests

Research and verify client details from limited information (name, phone, email) using LinkedIn, credit reporting (CCR), and public records

Assess each deal and determine the right lender and product tier, whether prime, near-prime, or specialist, with a focus on non-conforming, low-doc, and specialist lending

Prepare mortgage options and product recommendations following the fact find

Handle pricing, application documents, and lodgement (AOL) accurately and quickly

Manage the full application through to settlement, including document checking and uploading and settlement conditions

Challenge and resolve MIRs directly with lenders and BDMs by phone, escalating to the client only when genuinely required

Own post-settlement tasks, including reviewing and repricing client rates

Manage a high-volume pipeline, inputting around four to five files per day and managing up to twenty files at once, moving each from lodgement to settlement within four weeks

What We Are Looking For Proven experience as a para broker, credit analyst, or senior loan processor within Australian mortgage broking

Strong working knowledge of Australian lending, including non-conforming, low-doc, and specialist lenders such as Bluestone, MA Money, and similar third-tier lenders

Confident assessing deals and matching clients to the correct lender tier

Sound commercial judgement and common sense, able to move a file forward without being spoon-fed every detail

Thrives in a fast-paced, high-volume environment and stays accurate while juggling many files at once

Excellent written and verbal English

Highly organised with strong attention to detail and a genuine sense of accountability

Comfortable using CRM systems, lender portals, Brokipedia, and AI tools

Requirements Stable work-from-home setup (reliable internet, laptop/desktop, quiet workspace)

Proactive attitude, able to follow up clients, lenders, and third parties without being prompted

Available to work Australian business hours

Benefits Full-time, work-from-home

Long-term, stable role with a busy, growing broking business

Training and support provided

Trusted ownership of your own pipeline, backed by strong resources and tools