Contract - Automation Analyst

Job Description: Develop, test, and maintain automation scripts, workflows, dashboards, and operational utilities to reduce manual effort.

Configure and maintain enterprise monitoring and observability across infrastructure, applications, logs, and capacity.

Build dashboards, alerts, thresholds, service views, reports, and support monitoring onboarding and alert tuning.

Monitor system health and investigate alerts, incidents, failed jobs, integrations, performance, availability, and capacity issues.

Support incident, problem, and change activities, including troubleshooting, impact analysis, validation, and post-change monitoring.

Review operational configurations, monitoring, backup, and logging controls to ensure effective implementation and coverage.

Requirements: Bachelor’s degree in Computer Science, IT, Engineering, or equivalent, with 3–5 years of relevant experience.

Strong analytical, troubleshooting, problem-solving, communication, documentation, and stakeholder coordination skills.

Hands-on scripting experience with Python, PowerShell, or Shell and knowledge of Linux, Windows, networking, storage, and virtualisation.

Experience with monitoring/observability tools such as BMC Helix, Remedy, Prometheus, Grafana, ELK, Dynatrace, or Splunk.

Practical experience in dashboards, alerting, event/log analysis, integrations, and operational troubleshooting.

Knowledge of cloud, DevOps, CI/CD, APIs, version control, or AIOps is advantageous.