Insurance Brokers (Claims) – Senior Executive

About Us: We are a long- and well-established insurance brokerage firm based in Singapore, dedicated to providing tailored insurance solutions across a broad range of industries. Our commitment to excellence and client-centric approach has earned us a reputation as a trusted partner in the insurance sector. As a result of growth, we have a position available and are seeking a dynamic and motivated individual to join our team. Position: Senior Executive Location: Singapore Employment Type: Full-time  Salary: $2,500 to $4,500 Job Overview The candidate is expected to handle all claim matters which including but not limited to answering claims queries, review and submission of claims documents, monitor/ review of pending claims/ queries and other duties as assigned by the supervisor. Training will be provided for candidate who has no related claims experience. Responsibilities & Duties Teamwork – working as a team and assisting claim colleagues during their absence

Respond to clients’ queries as soon as possible

Keep track of deadlines which had been undertaken by you

Maintain full and accurate claim registration for the claims handled by you

Follow up on your outstanding issues/ emails promptly

Monthly review of own outstanding claims and seek instructions/ advices from senior/ supervisor 

Flag up issues/ problems before complaints

Assist in claim related administration works including managing claims inbox

Meet with clients on-site or at their premises when required.

Specific Skills Able to draft simple claims related emails and letters to respective parties

Able to manage and handle clients’ expectations pertaining claim matters

Full understanding of claims procedures and processes for all classes of insurance policies

To obtain BCP, PGI, ComGI, and HI