IT Systems Officer (Permanent)

IT Systems Officer

Department: Information Technology Employment Type: Permanent Location: Singapore

About the Role

We are looking for an IT Systems Officer to support and administer our Microsoft 365 environment, end-user systems, and IT infrastructure . The role will provide L1/L2 technical support, maintain IT systems and security, and work with internal teams and vendors to ensure reliable IT operations.

Key Responsibilities

• Administer and support Microsoft 365, Microsoft Intune, and Microsoft Defender .
• Provide L1/L2 technical support to users onsite and remotely, including vessel environments.
• Troubleshoot hardware, software, network, and system issues .
• Monitor system performance, security, backups, and updates.
• Manage IT hardware deployment, replacement, lifecycle, and asset inventory.
• Coordinate user onboarding and offboarding .
• Maintain IT documentation, procedures, and system records.
• Coordinate with vendors on IT services, procurement, and issue resolution.
• Perform regular IT operational checks and support system improvements.
• Provide after-hours/weekend standby support and overseas travel when required.

Requirements

• Minimum 3 years of L1/L2 IT support experience in a medium to large enterprise environment.
• Minimum 2 years of hands-on Microsoft 365 administration experience.
• Working experience with Microsoft Intune and Microsoft Defender .
• Minimum 2 years of exposure to network and firewall support .
• Strong troubleshooting, communication, and problem-solving skills.
• Able to work independently and as part of a team.
• Willing to support after-hours/weekend standby and travel overseas when required.

Preferred

• Microsoft 365 or Azure Administrator certification .
• Experience supporting maritime, offshore, or vessel environments .
• Experience with IT procurement and vendor management.

🔗 Connect with me on LinkedIn: https://www.linkedin.com/in/cadeguino/

📧 Chally | chally@talentsis.com.sg

Talentsis Pte Ltd | EA No: 20C0312

Only shortlisted candidates will be notified.