Customer Quality Engineer (M/F)

Your tasks

Reporting to the Site Quality Manager, you will be the primary point of contact for customers on quality matters

• Customer complaint handling: admissibility analysis, steering or coaching problem-solving (8D, A3, AMDEC)
• Monitoring the effectiveness of corrective and preventive actions
• Decisions on non-conforming products (scrap, concession)
• Conducting internal audits and preparing for customer audits
• Monitoring customer quality indicators and proposing areas for improvement
• Representing the site during customer exchanges and visits

Requirements

• Master's degree (Bac+5) in technical or quality fields
• Mastery of quality tools (8D, 5M, PDCA, AMDEC, statistics, audit)
• Basics in mechanics (reading blueprints, materials)
• Professional English
• Strong interpersonal skills and the ability to build consensus across departments