Delta Projects – Tech-Support & Adviser
Qualifications Your main qualifications are your social competence, your technical interest, and your ability to adapt and learn new things. As a person, we expect you to be positive and comfortable with a lot of responsibility in an informal environment. You are also expected to find it challenging and rewarding to find solutions and discuss them with our customers, your closest colleagues, and our developers. You may come from experiences such as from the publishing side or other SSP or DSP.
You are a technically knowledgeable person who wants customer contact and customer responsibility. You shall be able to look at code and troubleshoot within it to understand what must be done/corrected for a technically smooth integration.
Your experience You have a degree in marketing communication and IT Possibly have experience in online marketing Are technically knowledgeable Preferable knowledge of programmatic campaigns and procedures Are proactive, solution-oriented, and have experience in customer relations Can work independently and reach assigned goals Like taking a lot of responsibility and enjoy a fast-paced environment Are comfortable with both spoken and written English
You will meet end customers, partners, media and advertising agencies, and you are expected to constantly develop your competence within the digital industry, come up with creative new solutions to ultimately be able to give Delta Projects' customers maximum return on their investments and a technically smooth solution for the collaboration.
Tech-Support & Adviser You will be responsible for being the technical bridge between the sales department and the customer and eventually sit as an expert to plan the technical execution of creative digital solutions. You are a tech-savvy person who acts as tech-support for the salespeople in an advisory expert role.
In the role of adviser, you will often enter at the end of a sales process in dialogue with the customer to be able to guide, steer the deal from idea to actual strategy so that it can be technically implemented. You will talk about integrations, API, scripts, site-data, CRM-integrations, third-party data integrations, troubleshooting, bugs, problem-solving, and implementation solutions. You certainly have knowledge of Java Script, HTML, and XML.
Job Description & the role Have strategic meetings with our customers to help them utilize our system in the best way and support the salespeople in discussing how a creative idea can be implemented in the best way technically. Support the sales department with your expertise. Become a collaborator between customers, salespeople, and our developers. Educate customers in the use of our system. Introduce new features. Coordinate and quality assure advertising campaigns. Delta Projects has developed a solution that changes the way online advertising is planned and bought. Delta helps several of the largest companies in the Nordics to streamline and optimize their online advertising and online presence. Delta Projects was founded in 2002 and offers a world-leading DSP Demand Side Platform, a uniquely self-developed market-leading technology. Has a long history of introducing new technology within the digital landscape in the digital market. The company has a strong presence in Northern Europe with a local office here in Sweden.