Coordinator Fleet Partner

Experience

2 - 7 years

Job location

Muscat - Oman

Education

Bachelor of Business Administration (Management)

Nationality

Any nationality

Gender

Not mentioned

Vacancy

1 vacancy

Job description

Roles & responsibilities

Coordinating the full life-cycle of 3PL management including the onboarding process, performance management, and offboarding process while ensuring full compliance to the established process and procedures.

Fostering clear communication with 3PL via various engagement strategies, i.e. business reviews, 3PL on-site visit, etc., to ensure 3PL's compliance towards master agreement and established KPIs/SLAs.

Collaborate with 3PLs to track rider onboarding and ensure it is aligned with rider supply forecast and course-correct if off track.

Running and analyzing 3PL's monthly performance report to provide insights on 3PL's performance.

Monitoring and executing the necessary actions to elevate the 3PL's performance.

Collaborate with local and regional supply teams to maintain rider supply forecast models and ensure smooth logistics operations.

Collaborate with the Finance team to ensure accurate and timely payment of 3PL invoices on a monthly basis.

Monitoring partner's feedback system and coordinating with internal stakeholders to resolve any escalations/issues related to 3PLs based on agreed escalation SLAs.

Support other stakeholders when required or as requested by line manager.

Desired candidate profile

Qualifications

Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Logistics, or a related field.

2+ years of experience in fleet management, logistics operations, 3PL/partner management, or supply chain roles.

Prior exposure to working with external partners, vendors, or contractors in a structured accountability framework is an added advantage.

Experience in a high-growth, fast-paced environment such as food delivery, ride-hailing, e-commerce, or last-mile logistics.

Strong analytical and problem-solving skills.

Excellent communication, negotiation, and stakeholder influencing skills with fluency in English and Arabic language skills.

Proficiency in data reporting tools (Excel, Google Sheets, dashboards) for performance tracking.

Company industry

Internet, e-commerce, dotcom

Department / functional area

Logistics, supply chain

Keywords

Coordinator, fleet, partner