Talent Coordinator
About TAAC Group
TAAC Group is a multi-brand holding company operating at the intersection of art, culture, and commerce. Our flagship brand, Smart Art, is the world's leading Black art retail brand. We serve customers globally through our direct-to-consumer channels and major retail partners, including TJX (HomeGoods, HomeSense, Marshalls, TK Maxx, and Winners)
About the Role
We are looking for an organized and communicative Talent Coordinator to support TAAC Group’s creative projects, including CreatorThons, campaign shoots, and events. You will coordinate communication and administrative processes with creators, talent, and event participants from initial outreach and applications through onboarding, project participation, deliverables, and payment follow-up.
This role is ideal for someone who is highly organized, detail-oriented, comfortable managing multiple priorities, and able to communicate professionally with different stakeholders.
Key Responsibilities
Talent Communication & Coordination
Manage email and other approved communications with creators, talent, and event participants. Create and distribute application forms for creative opportunities and maintain accurate applicant information. Coordinate acceptance, waitlist, and other applicant communications in partnership with the Creative Team Manager. Respond to questions and provide participants with the information they need throughout the process.
Contracts & Onboarding
Prepare contracts using approved templates, ensuring participant details and other relevant information are accurate. Route contracts to HR for review and approval and send approved contracts to participants for completion. Coordinate onboarding requirements and ensure participants receive the necessary information before projects, shoots, and events. Maintain organized records of contracts, participant information, onboarding status, and related documentation.
Project & Event Coordination
Share briefs, schedules, locations, deadlines, and other participation details with creators and talent. Track project deliverables, deadlines, and outstanding requirements to help keep projects on schedule. Provide administrative and coordination support for weekly Creator Thons. Support coordination for monthly campaign shoots and other creative productions. Provide administrative support for events and other talent-related activities.
Administration & Follow-Through
Maintain accurate trackers for applicants, participants, onboarding, deliverables, deadlines, and payments. Coordinate payment follow-up and help ensure outstanding payment-related items are communicated to the appropriate teams. Keep project and participant information organized and accessible to the relevant team members. Provide general administrative support to the creative team and help ensure projects move forward efficiently.
Teamwork & Professionalism
Work closely with the Creative Team, HR, and other internal stakeholders to coordinate talent-related activities. Maintain clear, timely, and professional communication with internal teams and external participants. Handle contracts, personal information, payment information, and other sensitive participant information with appropriate care. Manage changing priorities and deadlines in a fast-paced creative environment.
Qualifications
Previous experience in talent coordination, administration, customer service, client relations, recruitment, or a similar coordination role is preferred. Strong written and verbal communication skills. Excellent organizational skills with strong attention to detail and follow-through. Ability to manage multiple communications, tasks, and deadlines simultaneously. Comfortable working with forms, contracts, trackers, and administrative documentation. Ability to handle participant and project information with discretion. Strong interpersonal skills and the ability to work effectively with creative teams and HR. Proficiency with common workplace tools such as email, spreadsheets, document management, and communication platforms is preferred.
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