Customer Quality Engineer (M/F)
Machine translation — original language: French.Show original
Your tasks
- Be the primary point of contact for customers on all quality issues.
- Analyze customer requirements and ensure their integration into internal processes.
- Manage complaints: data collection, root cause analysis, implementation and monitoring of corrective actions.
- Contribute to continuous improvement initiatives and the reduction of non-conformities.
- Prepare for and support customer audits.
- Ensure the update of quality documentation (reports, indicators, action plans).
- Collaborate with production, methods, engineering, and supply chain to optimize customer satisfaction.
Requirements
- Graduate of an engineering program oriented towards quality and/or a generalist program with a quality option, with at least 3 years of experience in a similar position in industry.
- Experience in the aeronautics sector would be an asset.
- Experience in the field of continuous improvement carried out in a multidisciplinary group is necessary.
- Proficiency in using quality and continuous improvement tools.
- Ability to analyze a situation and propose relevant and effective solutions.
- Strong interpersonal skills, with the ability to synthesize information and anticipate needs.
- Good level of English, both spoken and written.
- Mastery of Pack office.