Associate Network Engineer (Infra Delivery)

Position Summary:

The Associate Network Engineer is responsible for supporting the deployment and operations of network infrastructure. He/She assists with the installation, monitoring, troubleshooting and testing of network systems and solutions. Monitors and configures network components to ensure security, and resolves network incidents. Ensuring that network activities are documented appropriately and in compliance with the required procedures and standards. Familiar with core networking technologies and trends, network standards and network routing protocols. May be required to work on a rotational on-call or shift basis. The Associate Network Engineer is a motivated team player and is driven by results. Possesses analytical skills and works well in a fast-paced environment.

Roles & Responsibilities:

Support Network Implementations

• Involve in implementation of network infrastructure and solutions
• Perform configuration, testing and commissioning of network infrastructure
• Support migration, integration and rollout activities for network projects
• Validate implementation outcomes against technical and operational requirements
• Coordinate with stakeholders and vendors to ensure successful deployment activities

Configure & Administer Networks

• Update network diagrams and documentation for design and planning of network communication systems
• Determine impact of network requirements on existing architecture, work processes and systems
• Draft technical documents for processes, technology and devices
• Assist in determining infrastructure systems specifications, input/output (I/O) processes and working parameters for hardware and/or software compatibility
• Configure, test, automate, integrate, model and analyse the Software Defined Network (SDN) infrastructure within the IT ecosystem
• Provide suggestions on the direction for Local Area Network (LAN) and/or Wide Area Network (WAN), internet, wireless and remote access services
• Participate in technical design reviews of applicable solutions

Optimise Network Utilisation & Performance

• Consolidate network data based on key parameters or metrics
• Assist in the development of capacity planning models, load-balance and/or redundancy solutions
• Administer tuning of networks for optimisation
• Review facility bandwidth requirements and system inter-dependencies
• Document network activities in accordance with organisational policies
• Monitor network activity and log technical issues
• Maintain awareness of emerging software and/or hardware solutions

Support Network Operations

• Conduct regular maintenance, patches and upgrades to the network
• Prepare technical specifications and documents to procure network equipment
• Perform routine backups and administer disaster recovery protocols
• Assist in the development of disaster recovery plans

Manage Network Security

• Monitor indicators of compromise or breach in network security
• Track and document network security incidents
• Configure network security across software and/or hardware components
• Coordinate and configure network access and controls

Resolve Network Incidents

• Classify and prioritise network incidents for troubleshooting
• Document network incidents and resolution methods
• Troubleshoot, diagnose and resolve network issues

Support Network Audit and Tracking of issues

• Track and monitor network issues, incidents and service requests
• Maintain audit records, logs and documentation in accordance with organisational policies
• Support compliance reviews and audit activities relating to network infrastructure
• Analyse recurring issues and provide recommendations for service improvement
• Prepare status reports and update stakeholders on issue resolution progress

Qualifications/ Requirements:

• Bachelor in Computer Engineering or equivalent
• Minimum of 3-5 years of hands‑on experience in network operation support and network project management
• Minimum CCNA certified
• ITIL certified will be preferred
• Advantage to have HCIA/HCIP or equivalent certification.
• Advantage to have HPE Advanced Product Certified - ClearPass.
• Advantage to have F5 Certified Technology Specialist BIG-IP LTM.
• CCNP certification preferred; CCIE certification will be a strong added advantage
• Hands-on experience with Cisco, Aruba, Huawei or equivalent technologies
• Proven hands‑on experience in implementing, operating, and troubleshooting Cisco ACI (Application Centric Infrastructure) environments
• Strong operational and troubleshooting experience supporting LAN/WAN networks, including MPLS architectures
• Hands‑on experience with Network Access Control (NAC) solutions (e.g., authentication, authorization, policy enforcement) will be an added advantage
• Exposure to enterprise wireless networking technologies is an added advantage
• Comfortable to commit 24/7 standby
• Able to travel to differnt PHI sites among the cluster
• 2 years contract