Team Manager Cargo (M/F/D)

Aviation connects the world, and Swissport is an essential player in it. Every year, we serve nearly 250 million passengers, welcome six million visitors to our airport lounges, and handle more than five million tons of air freight in over 300 airports across nearly 50 countries. This makes us the world leader in airport services, with a presence more extensive than that of any airline. With nearly 63,000 highly qualified employees, we ensure every day that international travel and commerce run smoothly worldwide, while driving innovation in the aviation industry. Together, we shape the airport experience of tomorrow.

Do you want to take on a real challenge within an international company? Swissport International S.A. in Geneva is looking for the Cargo unit, a/an

TEAM MANAGER CARGO (M/F/D) OCCUPATION RATE | 100% STATION | GENEVA AIRPORT

MISSION

Guarantee optimal administrative and operational functioning of your unit. Lead and supervise all personnel placed under your responsibility, ensure the management and promote the personal development of the Duty Managers reporting to you. Be the guarantor of safety, quality, customer satisfaction, and Swissport's values.

MAIN TASKS AND RESPONSIBILITIES

• Ensure optimal functioning of the unit in all aspects, in collaboration with other Team Managers and the Head of Cargo
• Ensure the engagement and operational efficiency of personnel while respecting allocated budgets and operational needs
• Supervise and motivate personnel by setting measurable management objectives and ensuring regular follow-up
• Ensure a proactive "Key Account Manager" role with our customers and contact them regularly / spontaneously, initiate required actions, and report systematically to the Head of Cargo
• Develop and optimize operational procedures to improve performance and service quality
• Ensure strict compliance with safety and compliance standards in connection with airport regulations and Swissport standards
• Analyze performance indicators (KPI) and propose corrective actions to optimize the unit's efficiency
• Ensure continuous training and skill development of employees to promote their evolution within the company
• Actively participate in continuous improvement projects and Swissport's strategic initiatives

COMPETENCE PROFILE

• Proven experience as a Manager in the logistics field
• Experience in airport operations or air freight is an asset
• Excellent knowledge of operational processes and resource management, from planning to execution
• Natural leadership, ability to inspire and unite teams in a demanding and constantly evolving environment
• Developed communication skills, diplomacy, and interpersonal ease to interact with customers and internal teams
• Strong analytical and decision-making capacity, with a proactive and solution-oriented approach
• Excellent command of French and English, spoken and written
• Ability to write procedures and work instructions, and business correspondence for our customers
• Full mastery of required IT tools, knowledge of systems used in air freight management is an asset

WE OFFER

• Interesting work in the dynamic environment of the aviation industry
• An enriching experience and versatile work in a multicultural company
• An open-ended employment contract with a 100% activity rate
• Own pension fund (www.pv-swissport.ch)
• Reduced rates on flights, discounts with partners, and other offers

EMPLOYMENT CONDITIONS

Employment contract: open-ended Activity rate: 100% Working hours: regular, except for special cases and on-call duty certain weekends

TIMELINE

Start date: to be agreed upon

If this opportunity interests you, please apply online (CV, cover letter, copies of diplomas and work certificates). No applications by email will be accepted.