Digital Sales

Job Description:

• Handle incoming inquiries via WhatsApp, social media, and other digital channels, with a focus on sales closing.
• Conduct telemarketing, outbound calls, and systematic follow-ups to prospects.
• Handle customer inquiries and objections professionally to support conversion.
• Maintain accurate and up-to-date prospect data in Google Sheets/CRM.
• Maintain fast response times, including during designated evening, weekend, and public holiday standby periods.
• Achieve assigned sales and conversion targets.
• Willing to work on regular workdays and until 01:00 PM on Saturdays.

Job Qualifications:

• Minimum 1 year of experience in Telemarketing, Sales, Chat Commerce, Customer Service, or related roles.
• Strong communication, persuasion, negotiation, and closing skills via chat and phone.
• Confident in making outbound calls and handling customer objections.
• Highly responsive with a strong sense of urgency and able to maintain a response time of less than 5 minutes during designated hours.
• Detail-oriented and disciplined in data entry and lead tracking.
• Proficient in WhatsApp Business, Google Sheets/Excel, and basic CRM.
• Responsive, proactive, persistent, and willing to work during designated evening, weekend, and public holiday standby hours.