office administrator
*Job Overview* Join Our Team as an Office Administrator / Physiotherapy Assistant
*Location:* Swift Care Wellness Centre- Oshawa
Swift Care Wellness Centre is seeking a highly organized, reliable, pro active and experienced Office Administrator to join our growing multidisciplinary healthcare team. Our clinic offers Physiotherapy, Chiropractic Care, Massage Therapy, and other rehabilitation services. This is a full-time, performance-based role ideal for someone who thrives in a fast-paced clinical environment and values patient-centered care.
*Responsibilities & Duties*
- Deliver an exceptional patient experience - greet clients in person and over the phone with warmth and professionalism
- Manage appointment scheduling accurately based on treatment plans across both locations
- Answer phones, emails, and patient inquiries promptly and professionally
- Handle billing for WSIB, and extended health insurance providers.
- Verify insurance coverage and ensure timely and accurate submissions
- Review and manage OCF forms and clinical documentation
- Support clinicians with daily workflow, documentation, and records management
- Maintain organized electronic medical records in compliance with clinic protocols
- Prepare daily and monthly reports, balancing, invoicing, and payment reconciliation
- Communicate with case managers, nurse consultants, adjusters, and legal representatives
- Support overall clinic operations and administrative tasks
- To assist providers in the treatment
*Qualifications & Skills*
- 1+ years of administrative experience in a Physiotherapy clinic is required
- Strong working knowledge of MVA, WSIB, and extended health billing processes
- Experience with clinic management and scheduling software such as Juvonno
- Proficiency with Excel, Microsoft and Google Sheets
- Excellent communication, organizational, and problem-solving skills
- Ability to multitask efficiently in a busy clinical setting
- Proactive in work, able to anticipate needs and take initiative without constant supervision
- Professional, patient-focused, and team-oriented attitude
- Reliable, punctual, and able to work independently
- Availability for evenings and weekends
*What We Offer*
- Competitive hourly pay
- Opportunity for growth within a growing company
- Free onsite parking
- Extended Health Benefits
- Discounts on in-house services and products
- Friendly, supportive, and collaborative team environment
If you are proactive, team player, detail-oriented, and passionate about supporting quality patient care in a clinical setting, we would love to hear from you.
Only selected candidates will be contacted for an interview. No phone calls, emails, or in-person drop-offs please.
Pay: $41,600.00-$45,000.00 per year
Ability to commute/relocate:
- Oshawa, ON L1G 7T4: reliably commute or plan to relocate before starting work (required)
Experience:
- Physiotherapy clinic: 2 years (required)
Work Location: In person