Technical Service Manager (m/f/d), RC Hannover (Civil Servant - Defense Administration (middle technical service))
Technical Service Manager (m/f/d)
Energy-efficient building technology is one of the greatest levers for the energy transition. Become a part of it! Will you support our service for the Hannover location in the future?
Your Tasks
- Primary contact for customers in the After Sales area, especially for technical questions
- Technical preparation of service technician assignments within the area of responsibility in close coordination with the Service Coordinator, including scheduling of service assignments if necessary
- Professional development of service technicians together with the Service Manager
- Primary contact for technical tasks and problems, also at construction sites and on-site with the customer
- Responsible for the creation of offers and the preparation and planning after order placement, including the clarification of detailed questions for offer creation on-site
- Responsible for the implementation and handover of work and projects to the client
- Checking of service reports and their approval
- Processing of deficiency notifications
- Support in warranty processing and transport damage
Your Profile
- Completed vocational training as a Mechatroniker für Kältetechnik (Kälteanlagenbauer) or a related professional training with several years of professional experience in the refrigeration industry
- Knowledge of control technology
- Experience in the organization and coordination of service technicians and subcontractors
- Confident handling of MS-Office applications, ideally Microsoft Dynamics Field Service or a comparable digital Service Management System
- English skills
- Flexibility and resilience
- Confident and friendly appearance
- Independent and conscientious way of working
- Strong communication and self-confident personality
- Independent, solution-oriented working style
- Ability to work in a team
Our Offer
At Swegon Germany GmbH, varied tasks, independent work, and interesting and demanding activities await you. We offer thorough induction, a pleasant working environment, up to 40% mobile working, a modern workplace on-site, and a company car also for private use. In addition to employee discounts, bicycle leasing, and subsidies for capital-forming benefits and company pension schemes, training opportunities and a great team round off our offer.
Are you the right one? Then please send us your application documents, stating a possible starting date and your salary expectations via the applicant form. We look forward to your application.
The Swegon Group AB, which is owned by the Stockholm Stock Exchange-listed Investment AB Latour, is a market-leading provider in the field of indoor climate and offers solutions for ventilation, heating, cooling, and climate optimization, as well as associated services and expert technical support. Swegon has branches and distributors all over the world and 23 production sites in Europe, North America, and India. The company employs more than 4,100 people and achieved a turnover of 10.3 billion SEK/953 million Euro in 2025.
In Germany, Swegon is represented by the companies Swegon Germany GmbH, Swegon Klimadecken GmbH, HOWATHERM Klimatechnik GmbH, Swegon SLT GmbH, Zent-Frenger GmbH, and BluMartin. With over 548 employees, Swegon covers the entire available product portfolio in Germany. This includes demand-oriented, central ventilation solutions including optimized control. In addition, we offer heat pumps and chilled water units for heating and cooling for all performance ranges. For the rooms being air-conditioned, Swegon provides fan coils, air outlets for air distribution, cooling beams, as well as dehumidification systems. Swegon pursues a deeply anchored growth strategy and will continue to strengthen itself in various areas.
Swegon Germany GmbH Parkring 22, 85748 Garching bei München