Commercial Manager and Service Team Manager - Medical Devices

About the company

For a leading company in the field of medical devices, a Commercial Manager and Service Team Manager. A role that combines service team management with business responsibility for the commercial activity of the service division. We are looking for a manager who knows how to lead people and processes, while simultaneously maintaining the economic picture: service contracts, engagements, pricing, billing, and budget.

Your tasks

What does the role include? Management and leadership of the service coordinators team, including billing processes, closing service calls, and data maintenance. Responsibility for service contracts and commercial engagements, including pricing, renewals, billing, and control. Responsibility for the service budget and field revenues. Production of management reports, data analysis, and drawing conclusions for decision-making. Leading improvement and efficiency processes, implementing work methods, and promoting cross-organizational initiatives. Routine work with Priority, BI tools, and service systems, alongside internal interfaces, customers, and suppliers.

Requirements

What is important to bring to the role? A degree in Industrial Engineering and Management, Business Administration, or another relevant field. Previous experience in managing a service team, mandatory. High proficiency in Excel and the Priority system. High level of English, both written and spoken. Ability to analyze data, make decisions, and lead processes. A service-oriented approach and the ability to motivate employees and engage interfaces for changes. Significant advantage: Experience working with hospitals or medical institutions.