Customer Service Representative - Banking Campaign

Payment Agreement Consultant – Financial Campaign

Be part of a renowned campaign in the financial sector, managing payment agreements and account settlements through customer service focused on negotiation and portfolio recovery.

Training start date: August 12, 2026.

Training (20 days): 100% in-person at Sutherland Américas (Carrera 56 #9-17, Edificio Central). Monday to Friday from 8:00 a. m. to 6:00 p. m. No absences are accepted during training.

Work modality: In-person operation at the Américas site. After 4 months, you may access work from home if you meet the minimum performance required by the campaign. If performance decreases, you will return to the in-person modality to receive support.

Operating schedule: Availability from Monday to Sunday between 7:00 a. m. and 9:00 p. m. 42-hour work week. 2 rotating days off.

Compensation:

• Salary: $2.670.000 COP.
• Bonus of $400.000 COP for meeting indicators (applies only to production).
• Possibility to earn up to $600.000 COP for exceeding metrics.
• Bonuses are paid 60 days later, according to Sutherland policy.
• Transportation allowance as per the law.

If you are looking for stability, training, and growth opportunities in the financial sector, apply and join our team!

-Requirements-

• Minimum education: High School / Secondary Education years of experience
• Languages: English

Keywords: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante, banker, bancario, banking, banquero