Customer Service Representative - Back Office Loans Support
Machine translation — original language: Spanish.Show original
Join our team and grow with us! We are looking for Customer Service and Back Office Advisors for an important account in the financial sector focused on vehicle loans. If you are interested in combining customer service with document management and want to develop new skills, this opportunity is for you.
Requirements:
- B2 English level
- Availability to work on-site (Américas location)
- Communication skills and customer orientation
- Analytical capacity and attention to detail (document review)
- Proactive attitude and focus on results
- Availability for rotating schedules from Monday to Sunday (within the 8:00 a.m. – 9:00 p.m. range)
What we offer:
- Base salary: $2.670.000 COP
- Transportation allowance: according to law
- Bonuses: up to $400.000 COP (from operation) + up to $600.000 COP for over-fulfillment
- 42-hour work week
- 2 days off (fixed Sunday + 1 day during the week)
- Paid training (3-4 weeks, on-site)
- Training schedule: Monday to Friday from 8:00 a.m. to 6:00 p.m.
- Direct contract with the company
- Possibility of working from home after 3 months (depending on performance, attendance, and availability)
- Legal benefits + additional corporate benefits.
-Requirements-
- Minimum education: High School / Secondary Education
- years of experience
- Languages: English
- Knowledge: English b2
Keywords:
servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante, oficina, apoyo, support, soporte