Restaurant Supervisor
Must-have:LeadJunior
💓Surrey Hills Grocer is an expanding brand that aims to be the most authentic Australian destination grocer by bringing honest-to-good, fine, fresh products. Inspired by the harsh terrains of Australia, we strive to bring you the best produce and offer everyone a taste of warm Australian hospitality.💓
On top of the Australian cafe and restaurant concept, we also have Western, Taiwanese and Japanese restaurant concepts.
📢Benefits :
- Staff meal provided 💎
- Staff discount 💎
- Monthly sales incentives 💎
- Overtime pay 💎
- Variable Bonus 💎
- Medical & Dental benefits 💎
🔪As part of the service crew, your job responsibilities includes 📑:
- Lead and support the service team during daily operations to ensure smooth workflow.
- Deliver excellent customer service with professionalism, warmth, and knowledge of the menu.
- Handle guest feedback and resolve issues promptly to ensure satisfaction.
- Coordinate seating, reservations, and queue management during peak hours.
- Train and guide junior service staff on SOPs, service standards, and product knowledge.
- Ensure cleanliness and upkeep of the dining area and service stations.
- Assist in cashiering duties and ensure accurate billing and payment handling.
- Work closely with the kitchen team to ensure seamless communication and timely food service.
Requirement
- High willingness to learn
- Seeking career growth
- Good communication skills and a friendly, customer-focused attitude
- Previous experience in F&B or kitchen operations is preferred but not required as training will be provided
What you can expect to gain from the job:
- 💪 Staff Meals and Discount across all outlets 💪 Building expertise through cuisine diversity and inclusivity 🫵 If you’re the right fit for our team, send your application here! 🫵 👋 We look forward to your application! 👋