Sales Back Office / Customer Operations m/f/d - Location: Kaiserslautern
Sales Back Office / Customer Operations Employee (m/f/d)
For more than 30 years, we have been distributing innovative products from the world of electronic consumer products. Please visit our homepage www.maginon.com to get an impression of our products.
We owe our previous success to the outstanding commitment of our employees, high motivation, and constant innovation. To continue our successful path in the future, we are constantly looking for new talents and future high performers.
Your Task Our sales back office is not classic sales. You are the central interface between the customer, field service, and internal departments, ensuring smooth order pre-processing and post-processing.
Your Activities
- Customer support (Face-to-the-Customer) via email and telephone
- Creation and tracking of order confirmations
- Dispatch and coordination of packaging designs, layouts, advertising texts, and documents
- Obtaining missing documents from the customer
- Maintenance of orders, data, and documents in our IT systems
- Close cooperation with field service, product management, and logistics
Your Profile
- Commercial training or comparable qualification
- Several years of experience in sales back office, order processing, or Customer Service
- Very confident handling of common IT programs (ERP, Office, E-Mail, possibly graphic/document tools)
- Fluent English in speaking and writing (business level)
- Structured, reliable way of working and high service orientation
- Friendly, professional appearance towards customers
What We Offer
- Varied interface function without sales pressure
- Independent work in an international environment
- Short decision-making paths in a medium-sized company
- Long-term perspective and performance-related compensation
Application Please send your complete application documents (CV, certificates, salary expectations, earliest possible starting date) to:
or
supra Foto-Elektronik-Vertriebs-GmbH, Denisstr. 28a, 67663 Kaiserslautern
Contact person
Listed by the employer in the job posting — for questions and your application.