Client Management Intern

This role is suitable for someone who enjoys interacting with people, is comfortable with follow-ups and is interested in gaining hands-on experience in sales and client management. What You'll Be Doing Manage customer enquiries and follow up with prospective and existing customers Understand customer needs and recommend suitable products or programmes Assist with sales activities, including lead conversion, upselling and cross-selling Build and maintain positive relationships with customers throughout their journey Keep customer records and follow-up information updated Support other client management and sales initiatives as required What You'll Gain Hands-on experience in sales and client management Exposure to the full customer journey, from enquiry to conversion and after-sales support Experience communicating directly with customers and understanding their needs Opportunity to develop your communication, negotiation and relationship management skills Who We’re Looking For Currently pursuing a Diploma or Degree in Business, Marketing, Communications or a related field Good communication and interpersonal skills Positive, proactive and willing to learn Interested in sales, customer service or client management Prior sales or customer service experience is a plus