Account Management Associate

About the company

Hi, we’re Supergoop! Since 2005, we’ve been changing the way the world thinks about sunscreen. Today, we’re as committed as ever to creating feel-good sunscreen that you’ll really want to wear. Because protecting your skin’s health is what we’re all about. Every. Single. Day.™

Your tasks

Supergoop! is seeking an Account Management Associate who considers themselves a team player, and is ready to jump in on day 1 to help drive the success of one of our key retail partners - Amazon. Your role is designed to support our Amazon Premium Beauty Account Director, and you will be highly cross-functional with close communication with Retail Marketing, and Planning teams. You will get the chance to work directly with our retail partner at Amazon and start to learn the language of this side of the business. Your position is part of the North America team, led by our Chief Commercial Officer.

Role & Responsibilities

• Support Amazon Premium Beauty Account Director to drive strategy and execution for Amazon.
• Help manage communication with retail partner, setting agendas for weekly / bi-weekly touchpoints and keeping track of key follow-ups and action plans
• Work closely with the Retail Marketing team on critical programs like PDP, A+ Content and Brand Store updates, and measure the impact of content changes.
• Support end-to-end catalog management: new item setup, variations (parent/child), pricing updates and launch readiness.
• Monitor site health through regular audits. Resolve listing suppressions, pricing discrepancies, content errors and third-party seller issues, and watch Buy Box status.
• Provide reporting support - analyze sales and productivity reports from retailers to turn data into actionable insights, leveraging and learning simple reporting tools
• Have a pulse on the beauty market, sunscreen category and key competitors, using Amazon Brand Analytics (Search Query Performance) and syndicated data (Nielsen, Circana).
• Support ad-hoc projects as needed

Requirements

Qualifications/Experience

• Bachelor’s degree in business, supply chain or other relevant fields preferred.
• 1-2 years of experience in beauty or CPG industry with retailer planning experience
• Hands-on Amazon experience, ideally Amazon 1P / Vendor Central, at a brand, agency or Amazon preferred
• Proficient in all of Microsoft Office and Google-Suite (Intermediary level in Excel preferred)
• Proficient working in MacOS
• Excellent communication, social, and organizational skills
• Ability to multitask in a fast-paced environment

What we offer

Supergoop! shines bright for you and offers US based full-time employees:

• Comprehensive Health Benefits
• Generous Paid Time Off Policy
• 401k with Company Match
• Product Discounts
• Employee Referral Program
• Company and Team Off-Sites

Other

EEO Statement Supergoop! is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability.

Health and Safety Statement The health and safety of you and the Supergoop! Team is important to us. Covid-19 vaccination will be required to work in our office.