Direct Sales Coordinator | Araucária/PR
Supergasbras is a company of the Dutch group SHV Energy, a world leader in the distribution of Liquefied Petroleum Gas (LPG), with more than 100 years of experience. Our business is to bring clean and efficient energy to millions of Brazilians, whether in their homes, businesses, industries, or agribusiness. Our more than 76 years of operation in Brazil position us as one of the main national LPG distributors - we commercialize about 1.5 million tons of the product per year with approximately 20% market share. We develop a series of projects focused on digital transformation, customer experience, innovation, and sustainable business development. Our strategy is to achieve, through trust and integrity, being the best Energy company in Brazil for our customers, partners, employees, and shareholders, with socio-environmental responsibility. Diversity and inclusion is a business priority for Supergasbras. We value and believe in the development of people, both in the professional and personal context, having as a strategy gender equity, inclusion of people with disabilities, respect for all sexual orientations, and the fight against racial discrimination in the different layers of society. Being diverse is being Super! Responsibilities and dutiesObjective of the PositionResponsible for the planning and management of Direct Sales commercial activities, aiming to exceed the goals stipulated by the company, bringing new profitable businesses, and seeking customer satisfaction with our services. Communicates assertively, resolving problems with agility and building relationships with internal and external customers.Job ResponsibilitiesBring new business in certain segments and market niches that are sustainable and aligned with the company's strategy, through guidance from the acquisition team;Ensure, through the analysis and approval of investments, that they are being made in a way that guarantees the return on invested capital within the stipulated timeframe;Ensure the maintenance of portfolio customers, with a satisfactory margin, through visit planning, seeking to solve problems and strengthen relationships, through guidance from the retention team;Weekly follow-up with the team on the resolution of cases, complaints, and the work developed through analysis of the Commercial Management report;Conduct customer visits together with consultants, supporting negotiations and the preparation of proposals, aiming to ensure the achievement of goals and customer satisfaction;Monitor and analyze KPIs Volume, Margin, Net Creation, Assertiveness, Idle Tanks, Market Share, Average Price, and EBIT;Ensure customer satisfaction, promoting periodic meetings with the RCC coordinator and with the drivers and helpers of Direct Sales Bulk and Bottled;Participate in events in our field of activity and develop partnerships with customers, gas equipment suppliers, federations, and construction companies;Promote training, motivate, provide feedback, and guide the team to increase individual and collective performance.Requirements and qualificationsMandatory RequirementsEducation: Super Complete - Marketing, Business Administration, Accounting, or EconomicsExperience: Minimum 4 years in related activities.Specific Knowledge: Intermediate Office Package; Basic English; Market Knowledge; People Management; Logistics and Distribution; Notions of Financial Mathematics.Desirable RequirementsPost-graduation (Project Management, Finance, or related areas).Additional InformationAt Supergasbras, we recognize and support the dedication of our employees with excellent benefits and programs.See what we offer you:• Health and Well-being: Medical, Dental, and Gympass Assistance• Quality Food: Food Voucher and Restaurant at the workplace • Plan dreams: Profit Sharing and Private Pension • Family: Extended maternity/paternity leave• Development: Corporate University and Learning Agreements• Enjoy your Birthday: Day off in your birthday month• Others: Exclusive benefitsBy confirming your application, you are automatically accepting our Privacy Policy, which can be found at the link: https://cdn.supergasbras.com.br/-/media/sites/brazil/trabalhe-conosco/poltica-de-privacidade-para-colaborador-supergasbras.pdf