Oversee the daily operations of theoutlet for efficient operations.
Plan and assign daily workloads to teammembers.
Plan team members’ work schedules andcompile timesheet
Report on management regarding salesresults and productivity
Handle preparation and ensure desiredquality and standards service are achieved
Develop marketing strategies to improvesales and profitability
Provide excellent service experience toall customers
Handle all customer queries and feedbackin a professional and timely manner
Ensure that policies and standardoperating procedures are strictly adhered to
Guide and monitor work performance of allstaff
Monitor and ensure the quality of food,guest services, hygiene, cleanliness and tidiness to achieve total customersatisfaction and meet the company’s standards
Analyze and resolve problems in a timelyand accurate manner
Oversee purchasing to stay within budget
Able to perform additional duties asrequested by the Management as and when required