Senior Representative - Client Services (Nha Trang)
Senior
As the part of our team, you will welcome and assist walk-in clients and advisors at our service counter and over the phone, ensuring they receive timely and accurate support.
Major accountabilities
- Deliver counter service and process client transactions accurately and professionally
Welcome clients and advisors at the service counter, identify basic service needs, provide guidance...
- Specified Knowledge
- Service-oriented mindset
- Attention to detail and accuracy
- Good understanding of customer service or operations support work
- Ability to follow procedures and checklists carefully
- Good communication and teamwork skills
- Ability to handle multiple tasks in a fast-paced environment
- Basic computer skills, including Microsoft Word and Excel...