Training Officer (Digital Education)
About the company
The Training Officer (Digital Education) at SUN-DAC assists the HOD in planning, implementing, and evaluating digital education programmes tailored for persons with disabilities (PWDs) [referred to as "clients"]. This role focuses on ensuring the digital literacy programme is inclusive, engaging, and aligned with the centre's vision and mission to enhance the quality of life for SUN-DAC clients. The Training Officer (Digital Education) works closely with staff and clients to create a supportive environment that promotes personal growth and community integration.
Your tasks
1. Programme planning and development
- Leads the design and development of digital literacy programmes including the syllabus and activities that cater to the diverse needs and interests of clients
- Conducts research on best practices and innovative approaches in programme delivery for clients
- Develops a structured plan and engagement to coach Training Officers to build internal capability
2. Programme implementation
- Supports the execution of digital literacy programmes and activities, ensuring they are conducted smoothly and effectively at the 3 centres
- Coordinates logistics for programme activities, including materials, scheduling, transportation claims for travelling within the 3 centres and resource allocation
3. Monitoring and evaluation
- Drives the evaluation of programme outcomes and clients' progress, gathering feedback to assess the effectiveness of programmes and activities
- Contributes to the preparation of reports and evaluations for stakeholders, outlining programme successes and areas for improvement
4. Administrative duties
- Maintains accurate records of programme attendance, clients' progress, and other relevant data
- Assists in budgeting and resource management for programme activities, ensuring efficient use of funds and materials
- Any other duties assigned by HOD
5. Technical support
- Coordinates with external vendors for hardware/software purchases and off-site repairs and software issues
- Provides technical support for programme devices
Requirements
Education
- Minimum Diploma in any related field
- Essential: Proven experience in digital literacy training, IT instruction, or technology implementation
- Highly desirable: Prior experience working directly with Persons with Disabilities (PWDs) or in Special Education
- Highly desirable: Experience in managing IT vendor relationships and basic hardware/software troubleshooting
- Strong verbal and written communication skills to interact effectively with clients, families, and stakeholders
- Strong organisational abilities to manage multiple programmes and activities simultaneously
- Ability to work collaboratively with team members, volunteers, and community and corporate partners
- Creative thinking and adaptability to address challenges and make decisions in dynamic environments
- Knowledge of programme design, implementation, and evaluation processes, particularly in a community setting
- Proficient in using Microsoft Office and experience with data management systems