office administrator

About the company

Dental Receptionist / Administrative Assistant Sudbury Dental Group is looking for a friendly, organized, and tech-savvy Dental Receptionist / Administrative Assistant to join our busy, fast-paced practice.

If you are motivated, dependable, and enjoy providing exceptional service in a fast-paced dental office, we encourage you to apply. We look forward to welcoming the right person to our team at Sudbury Dental Group.

Your tasks

• Greet patients in a friendly and professional manner.
• Answer incoming phone calls and respond to patient inquiries.
• Schedule, confirm, and coordinate dental appointments using Dentrix.
• Process insurance claims, pre-authorizations, and treatment estimates.
• Collect and process patient payments, including debit, credit card, and cash payments
• Manage accounts receivable and assist with account inquiries.
• Send referrals and communicate with specialists and other dental offices.
• Maintain accurate patient records and ensure confidentiality.
• Support the clinical team and contribute to the smooth daily operation of a busy dental practice.

Requirements

If you enjoy working with people, thrive in a team environment, and are comfortable juggling multiple priorities while providing exceptional patient service, we'd love to hear from you. Previous dental experience and knowledge of Dentrix dental software is considered a strong asset.

• Previous dental reception or dental administrative experience is preferred.
• Experience using Dentrix is preferred.
• Excellent computer and organizational skills.
• Strong communication and customer service skills.
• Professional telephone etiquette.
• Ability to multitask and remain organized in a busy environment.
• Ability to work independently while contributing to a collaborative team.
• Positive attitude, reliability, and attention to detail.
• Ability to work well under pressure and adapt to changing priorities.
• Fluency in both French and English, including speaking, reading, and writing, is an asset.

Education

• Secondary School (required)

• Dental receptionist: 1 year (required)

Language

• English (required)
• French (preferred)

What we offer

• Full-time, permanent position
• Extended health benefits
• Opportunity to work in a modern, busy, patient-focused dental practice

• Extended health care
• RRSP match

Other

Pay: $19.53-$32.43 per hour

Location

• Greater Sudbury, ON P3C 5B4 (required)

Work Location: In person