Customer Sevice Admin

Your tasks

• Handle inquiries, requests, and customer administration professionally.
• Assist with account opening, data updates, and follow up on customer needs.
• Manage, archive, and ensure the completeness of customer documents.
• Prepare operational reports, handle correspondence, emails, and internal admin.
• Support the administrative needs of the Sales and Relationship Manager teams.
• Coordinate with the head office regarding customer needs and branch operations.
• Greet and serve guests/customers and support smooth daily branch operations.
• Assist in organizing meetings, seminars, and other branch activities.
• Ensure all administration aligns with SOPs, regulations, and KYC procedures.
• Maintain the strict confidentiality of customer data.

Requirements

• Minimum Bachelor’s Degree (S1) from any major.
• Minimum 1 year of work experience, preferably in administration or customer service.
• Proficient in Microsoft Office.
• Willing to be placed at the PIK branch office, Jakarta.
• Strong customer-facing skills, including customer service and customer support.
• Detail-oriented with strong accuracy in handling data and documentation.

Other

Sucor Sekuritas is hiring for Customer Service Admin (PIK Branch Office).