Permanent Guest Service Officer (Service Residence) at various locations, $2,600 – $2,900+ Meal Allowance+ VB (Shift Hours)

• Permanent
• $2,600 – $2,900+ Meal Allowance+ VB
• 5 days per week. Shift hours.
• Various locations

Job Responsibilities:

• Work closely with the Residence Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries
• Provide courteous and efficient service, striving to fulfill each guests’ request whenever possible. Ensure all telephone calls are promptly handled within three rings
• Handle cashiering functions and adhere to the residence’s Standard Policies & Procedures.
• Maintain good guest relations with in-house guests at all times. Project a courteous and hospitable attitude
• Take ownership of problems and promptly handle guest complaints according to established procedures. Report to the supervisor for further follow-up when necessary. Write glitch reports when required.
• Ensure guest room security, emergency, and fire procedures are followed. Encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use
• Be familiar with SR facilities, functions, major city attractions and events. Provide guests with accurate information as requested. Maintain a professional and courteous working relationship with all hotel personnel, ensuring effective communication
• Maintain a well-groomed appearance and a tidy work area. Keep personal grooming at the highest standard
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally

Period:

Permanent

Location:

Various locations

Working hours:

5 days per week. Shift hours.

Salary:

$2,600 – $2,900+ Meal Allowance+ VB

Attractive Benefits:

$2,000 Medical Spending Account, $1,000 Flexible Benefit, Birthday Leave + $200 in Birthday Month, Free Annual Health Screening

Job Requirements:

• O-Level or equivalent
• Willing to work rotating shifts, weekends and Public Holidays
• Positive attitude with outgoing personality and ood communication skills
• Experience in hospitality and knowledge of HMS will be advantageous

Interested applicants, kindly email your detailed resume (MS Word format is preferred): amirah@successhrc.com.sg (Registration no: R2198469)

Please ensure that applications sent through email are no bigger than 1Mb .

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201) 160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914 T: 6337 3183 | W: www.successhrc.com.sg