Front Manager

• Oversee daily Front Office operations in the hotel
• Ensure efficient check-in and check
• out procedures
• Handle guest inquiries, complaints, and special requests professionally
• Supervise, train, and evaluate Front Office staff
• Coordinate with housekeeping, F&B, and other departments
• Maintain high service standards and guest satisfaction
• Prepare operational reports and support management decisions

Qualifications: Bachelor's degree in Hotel Management, Hospitality, Business Administration, or any related field. Prior experience in hotel front office operations is a must. Proven track record with at least 3 years of experience in a Front Office management role (Assistant Manager/Supervisor level). Good command of English, both spoken and written, is required (proficiency in a third language will be a distinct advantage). Possess strong analytical and problem-solving skills to address operational challenges promptly and effectively. Demonstrate strong leadership and team management capabilities. Must be able to work shifts, weekends, and public holidays as required by the nature of hotel operations. Male or Female, age 35-45 years