Visa Assistant Officer
Responsibilities:
Visa Application Processing: Assist clients with the preparation and processing of visa applications.
Document Verification: Collect and organize required visa documents from clients.
Biometrics Coordination: Schedule visa appointments and biometric enrolment where applicable.
Embassy & Consulate Follow-Up: Follow up on pending visa applications through approved channels.
Client Service: Respond to client enquiries regarding visa requirements and application status.
Records & Documentation: Maintain accurate records of client applications and supporting documents.
Reporting: Prepare daily and monthly visa processing reports.
Compliance & Confidentiality: Follow company policies and applicable embassy/immigration procedures.
Team Support: Work closely with the Ticketing, Travel, Immigration, and Customer Service teams.
Requirements:
Minimum qualification of Degree 2 years of previous experience in a similar role