Technical solution engineer (M/F)

About the company

A major player in the critical communications market, existing since 2001, we have successfully developed and sold our Team on mission (critical missions) and Team on the run (critical activities) software solutions for the public and private sectors worldwide. They benefit from numerous features, such as multimedia group chat, VoIP, walkie-talkie, geolocation, and the digitization and automation of business processes. We are nearly 250 employees (France, Romania, Tunisia, and United States) at Streamwide.

Your tasks

As part of the development of our international activities, we are looking for a Technical solution engineer to strengthen our pre-sales, product, and innovation activities. From qualifying customer needs to defining solutions, including preparing roadmaps and monitoring evolutions, you contribute to advancing the projects of our key accounts. Your responsibilities notably include:

• supporting the pre-sales and sales teams in qualifying opportunities, understanding customer needs, and preparing technical and functional responses;
• analyzing and structuring complex requests, by identifying existing solutions, necessary developments, their dependencies, and their impacts;
• supporting product owners in consolidating key account requests, preparing priorities, and building customer roadmap proposals;
• coordinating exchanges between the sales, product, R&D, architecture, and deployment teams to facilitate decisions and follow up on actions;
• leveraging the API and SDK of our platforms to explore new use cases, create demonstrators, build prototypes, and quickly validate solutions, by concretely using artificial intelligence.

Requirements

You are both a technical interlocutor, a facilitator, and an innovation driver, with the ability to take charge of topics, particularly on an international scale, and to move them forward autonomously.

A graduate of a university or an engineering school in computer science or telecommunications, you have at least 3 years of experience (excluding internships and apprenticeships) in a technical environment combining solution engineering, pre-sales, software integration, or project coordination. You are comfortable with both development teams and customers, as well as with the following aspects:

• telecoms, real-time communications, VoIP, SIP / RTP or 4G / 5G networks;
• software architectures, systems, IP networks, and application environments;
• API, Web services, and SDK, with exploration, testing, and integration of existing solutions (HTTP, JSON, authentication, etc.);
• clarification of complex needs, structuring of solutions, and coordination of several technical and functional interlocutors.

You possess good synthesis, writing, and communication skills, as well as good professional English, both written and oral. Curious and possessing a team spirit, come join a constantly evolving company recognized for its cutting-edge technology that will know how to help you grow!