Facilities Assistant
I am working with an international law firm based around St. Pauls and they are looking for a permanent office based General Office and Reprographics Assistant to work within their existing team. There is a shift pattern of between 8am-6pm.
Roles and Responsibilities
- Provide a friendly and efficient service to internal and external clients
- Adhering to Service Level Agreements (SLAs) as set out and agreed with the business
- Completing general reprographics duties including scanning, printing and finishing work
- To have a good knowledge of equipment used in the department
- Ability to produce court bundles of all specifications, including using appropriate tabbing and working to complex indexes
- Ability to create, edit, manipulate and manage PDF documents independently using both PDF docs and Fox IT.
- Experience operating Fiery-driven multifunction printers , including setting up print jobs, monitoring queues, and ensuring output colour accuracy
- Produce and finish legal documents using a range of binding methods including strip binding, coil binding and Velobind, ensuring documents meet client and court requirements.
- Care and understanding when handling original, confidential and historic legal documentation
- Where required log all incoming work and prioritise dependant on deadlines, or where the deadline cannot be met good communication with the originator.
- Use IT systems and software to receive, format and collate documents.
- Knowledge of BigHand or other workflow tool advantageous
- Sorting of incoming Royal Mail, DX post & Internal deliveries
- Booking of couriers international, domestic & local using online portals
- Email and regular communication with internal clients
- Regular distributions & collections of post and internal mail
- Regular loading bay collections & deliveries
- Support the Helpdesk and all other Facilities, ICS & Business Support services as required
- Assisting the Senior General Office and Reprographics Assistant with workflow coordination when required.
- Stock control of and ordering supplies
- Any other duties on ad-hoc basis
- Comply with all relevant legal and regulatory obligations including the Solicitors Regulation Authority (SRA) Standards and Regulations, and Principles.
Skills and Experience
Essential:
- Have previous experience in a similar role
- Good experience and knowledge of Excel, PDF, Word and Outlook
Desirable:
- Experience working in a post room, reprographics environment, or operating high-volume printing, copying and binding equipment would be advantageous