Reception Team Member

About the company

Staycity is an urban Aparthotel brand that combines the freedom of an apartment with the quality and reliability of a hotel stay. Present in major European cities such as Dublin, London, Paris, and Edinburgh, we offer the comfort of a home in prime locations, in the heart of cities, ideal for today's travelers.

Our mission is to allow our guests to discover the city at their own pace, combining autonomy and hospitality during every stay. Our team brings together committed, creative people passionate about hospitality, determined to offer memorable experiences to our guests and to build a corporate culture we are proud of.

Your tasks

• Be a brand ambassador: represent Staycity Group with enthusiasm, passion, and good humor.
• Make an excellent first impression: welcome each guest with confidence and communicate with ease to leave a positive and lasting impression.
• Delight our guests: demonstrate attention to detail and excellent organizational skills to make their stay exceptional.
• Go above and beyond for guests and the team: exceed their expectations to make them want to recommend Staycity.
• Adopt a positive attitude: convey your energy and contribute to a dynamic and pleasant working atmosphere.
• Show kindness and respect toward everyone: foster relationships characterized by kindness and mutual respect with your colleagues and guests.

Requirements

Your profile

• Experience in a similar establishment is appreciated, but not essential: full training will be provided.
• Knowledge of Opera software is an asset, but not mandatory: full training will be provided.
• Excellent communication skills and very good interpersonal skills are essential for this position.
• Proficient English language. Any additional language is a plus.

What we offer

Benefits

• A bonus system rewarding top performance, based on our values and linked to the objectives of each establishment.
• Preferential rates on stays for you, your family, and your friends.
• A referral bonus of up to £/€550.
• Training assistance to develop new skills.
• Two paid days off per year to volunteer.
• An Employee Assistance Program (EAP), to support you and your family when you need it.

Other

We are currently recruiting a receptionist to contribute to the guest experience at Staycity for its Aparthotel located in Bordeaux centre.

We offer a permanent contract (CDI) for 39h/week. Gross remuneration: 2400€.