receptionist

Job Overview:

We are seeking a Guest Service Agent to join our team. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences. If you have a background in hotel services and enjoy interacting with guests, we would love to hear from you.

Duties:

• Greet and welcome guests in a friendly and professional manner
• Assist guests with check-in and check-out procedures
• Handle guest inquiries, requests, and complaints promptly and courteously
• Provide information about hotel facilities, services, and local attractions
• Operate phone systems and handle reservations
• Maintain a clean and organized front desk area
• Multilingual skills are a plus for assisting international guests

Experience:

• Previous experience in a front desk or guest service role is preferred
• Knowledge of hotel operations and guest services
• Excellent phone etiquette and communication skills
• Bilingual proficiency is advantageous for communicating with diverse guests
• Strong customer service orientation with the ability to resolve issues effectively

Join our team as a Guest Service Agent to contribute to creating memorable experiences for our guests.

Job Types: Full-time, Part-time

Experience:

• Customer service: 1 year (required)

Work Location: In person

Pay: Up to $17.95 per hour

Work Location: In person