Student Care & Operations Support (Part-Time)

We are an established education centre in Ang Mo Kio, and we are looking for a caring, dependable (Part-Time) Student Care & Operations Support Staff to join our team. Your main role will be looking after our students after school, supervising their homework and making sure they feel safe and supported. You will also help with some front-desk and administrative work to keep the centre running smoothly.

Working Hours & Pay

• 2 to 3 weekdays per week, typically Wednesday and Thursday, 12:00pm to 8:00pm
• Working days and hours may change occasionally, including during school holidays
• The centre is closed on public holidays
• 2 days of compulsory paid training before official commencement

Key Responsibilities

Student Care (main focus)

• Pick students up from nearby school and ensure they settle in safely
• Supervise students’ homework and revision, and guide them to complete their work independently
• Keep students engaged, well-behaved and on task, and manage classroom conduct with patience and fairness
• Monitor students’ wellbeing and safety at all times, and report any concerns promptly
• Update parents on their child’s homework progress, behaviour and any issues that arise
• Ensure students are handed over safely to parents or guardians at pick-up

Operations Support

• Help coordinate classrooms for teachers and students
• Attend to walk-in, WhatsApp and email enquiries, and assist with registrations and fee collection
• Communicate with parents and tutors on class schedules and timing changes
• Assist with simple marketing materials when needed
• Carry out basic cleaning and upkeep of the centre
• Carry out other ad hoc duties as assigned by the manager

Requirements

• Genuinely enjoys working with children, and is patient, caring and firm when needed
• Able to guide primary school students with their homework
• Bilingual in English and Mandarin, as the role involves communicating with Mandarin-speaking parents
• Able to work the stated hours, and preferably able to commit for at least 1 year
• Responsible, reliable and a good team player

Good to Have

• Experience in student care, childcare, tutoring or a similar role
• Familiarity with Canva and AI tools (training will be provided)
• Able to start at short notice

What We Offer

• Paid training to help you settle into the role
• A supportive, close-knit team
• A stable weekday schedule with no weekend work

How to Apply

Interested candidates are invited to apply with a detailed resume. We regret that only shortlisted candidates will be notified.