Sales Operations Admin | FMCG, $3500 –$4500, 5 Days, West

Your tasks

• Process and verify purchase orders, invoices, pick lists and related documents to ensure accuracy.
• Upload customer orders into internal systems and customer portals within operational deadlines.
• Coordinate with internal departments to ensure smooth order processing and timely deliveries.
• Handle customer enquiries, order requests, quotations and delivery arrangements via phone, email and WhatsApp.
• Monitor and follow up on urgent orders, delivery issues and order fulfilment matters.
• Liaise with Warehouse, Logistics, Sales and other departments to resolve operational issues.
• Maintain accurate order records, pricing information and supporting documentation.
• Handle post-delivery matters, including exchanges, returns and delivery discrepancies.
• Prepare customer quotations based on approved pricing and sales guidelines.
• Provide relevant supporting documents, including product specifications, Halal Certificates and Certificates of Analysis.
• Coordinate internal communication channels to ensure smooth daily operations.
• Provide backup support for Customer Service duties during peak periods or manpower shortages.
• Perform other administrative and operational duties as assigned.

Requirements

• Minimum 2 years of relevant experience in B2B Customer Service, Sales Administration, Order Processing or related functions.
• Experience in FMCG, Food Service, Distribution or Trading industries is an added advantage.
• Proficient in Microsoft Office applications, particularly Excel.
• Experience with SAP, ERP or Order Management Systems is advantageous.
• Comfortable working on a roster basis, including weekends and Public Holidays when scheduled.

How to apply

Staffking Pte Ltd (20C0358) | Tee Jing Yu (R26163250)

Other

Summary

• 5-day work week (Roster Basis, Monday to Sunday)
• Working Arrangement: 4 Weekdays + 1 Weekend Day
• Location: Tuas / West
• Basic Salary: $3,500 – $4,500
• Company Shuttle Bus from Boon Lay MRT