Fashion Retail Supervisor & Fashion Retail Manager x2

Summary Benefits: 5 Working Days, Shift-Based Schedule Attractive monthly incentive and commission package

Responsibilities: Store Operations: Oversee daily store operations, including opening/closing procedures, cash handling, inventory management, housekeeping, and overall store organisation. Sales & Profitability: Drive sales performance and achieve business targets by monitoring sales results, analysing performance data and implementing strategies to maximise revenue and profitability. Staff Management: Recruit, train, supervise and motivate retail staff. Manage staff scheduling, performance expectations, payroll and ongoing coaching to maintain high service standards. Customer Service: Ensure excellent customer service and handle customer enquiries, feedback and complaints professionally to enhance customer satisfaction and loyalty. Visual Merchandising: Oversee product placement, store layout and visual displays in line with company guidelines to create an attractive shopping environment and maximise sales. Marketing & Promotions: Work closely with the marketing team to execute promotional campaigns and marketing activities, while monitoring their effectiveness and providing feedback to management. Safety & Security: Ensure compliance with safety, security and loss-prevention procedures to safeguard customers, employees and company assets. Policies & Procedures: Implement and enforce company policies and standard operating procedures while keeping updated on retail trends and best practices. Relationship Management: Build strong relationships with customers, suppliers and vendors, while collaborating with HR and other departments to ensure smooth communication and store operations. Requirements: At least  3–5 years  of experience in a retail management role with experience leading teams, achieving sales goals, and overseeing store operations. Proven track record of meeting sales targets and KPIs. Strong leadership and team management skills with the ability to motivate and develop staff. Exceptional customer service skills and a passion for customer satisfaction. Excellent communication, interpersonal, problem-solving, and decision-making skills. Strong organizational and time management skills, with the ability to multitask in a fast-paced environment. Knowledge of inventory management and store operations. Ability to handle cash and other financial transactions accurately. Self-motivated, proactive, results-driven, and positive attitude. Strong attention to detail and ability to work independently and as part of a team. To Apply, kindly click on the " APPLY NOW " button We regret that only shortlisted candidates will be notified. StaffKing Pte Ltd (20C0358) | Ong Xi Min (R26162660)