Front Office
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Machine translation — original language: German.Show original
Staffinc Group is currently opening opportunities to join the Front Office position. The details are as follows:
📍Placement: Jakarta Pusat
Qualifications:
- Minimum education of D3 (all majors, Hospitality/Communication/Health preferred)
- Experienced in serving VIP customers/patients — for example, Bank CS, hotel front office, or similar premium services
- Experience as Front Office in a clinic or hospital is an added value
- Able to speak conversational English fluently
- Attractive appearance, neat, and professional
- Friendly, communicative, patient, and service-oriented
- Thorough, agile, and able to work in shift systems
- Willing to be placed in the Senayan area
Jobdesc:
- Welcoming and serving VIP patients from arrival, registration, until the end of the visit with premium service standards
- Handling front office administration processes: patient registration, appointment scheduling, confirmation, and data input
- Serving as the first point of contact — answering questions, handling complaints, and providing service information in a friendly and solution-oriented manner
- Serving both local and foreign patients, including communication in English
- Coordinating with doctors, nurses, and related units for the smoothness of the patient service flow
- Maintaining the neatness, comfort, and standards of the front office/lobby area
*only candidates who meet the qualifications will be contacted by the Staffinc recruitment team