Guest Relations Manager

Your tasks

• Lead personalised
• Guest engagement
• VIP handling
• Feedback and service recovery.

Technical Competencies

• VIP handling;
• Complaint resolution;
• Guest feedback and loyalty
• Service recovery and concierge coordination.

Requirements

• Hospitality qualification preferred
• 3+ years guest relations/front office experience.

Behavioural Competencies

• Empathy
• Diplomacy
• Communication
• Cultural awareness
• Discretion.

How to apply

Application: Please submit a current CV indicating the position applied for.

Other

*Location: Owerri Remuneration: NGN** 200,000 to 250,000 Monthly

Note: Only candidates who meet the stated requirements will be shortlisted.