Cloud DevOps Engineer

Job details

Position title: Cloud DevOps Engineer

Department / Business line: Technology Services

Reports to: Infrastructure Manager

Employment type: Permanent

Work location: Maadi, Degla – On-site

Grade: As per organizational structure

Role overview

The Cloud DevOps Engineer is responsible for designing, implementing, automating, and maintaining cloud infrastructure, CI/CD pipelines, and DevOps tooling to enable efficient, secure, and reliable software delivery. The role focuses on infrastructure automation, cloud operations, continuous integration and deployment, system monitoring, security, availability, disaster recovery, and cost optimization across development, UAT, and production environments.

Key accountabilities & deliverables

Provisioned, configured, and fully documented Development, UAT, and Production cloud environments.

Infrastructure-as-Code (IaC) templates using Terraform, ARM, or Bicep.

Approved and version-controlled cloud architecture and infrastructure diagrams.

Regular cloud cost monitoring and optimization reports.

Fully automated CI/CD pipelines covering build, testing, deployment, and release processes.

Automated rollback and disaster recovery procedures.

System and application monitoring dashboards.

SLA/SLO-based alerting and notification configurations.

Monthly system uptime and availability reports, including agreed availability targets such as 99.9%.

Incident Root Cause Analysis (RCA) reports and corrective action plans.

Cloud security baselines aligned with applicable security and governance standards, including ISO 27001 and relevant national cybersecurity requirements.

Vulnerability assessment and patch compliance reports.

IAM access control matrices, including roles, permissions, and access reviews.

Audit logs and compliance evidence repositories.

Cloud backup policies, configurations, monitoring, and recovery procedures.

Technical documentation for infrastructure, deployments, operational procedures, and troubleshooting.

Key responsibilities

A. CI/CD pipeline management

Design, implement, maintain, and continuously improve CI/CD pipelines using Azure DevOps, Jenkins, GitLab CI, or equivalent tools.

Automate build, testing, deployment, and release workflows to minimize manual intervention and deployment risks.

Implement deployment strategies such as Blue/Green, Rolling, and Canary deployments, where applicable.

Monitor pipeline performance and troubleshoot build, deployment, and release failures.

Implement automated quality gates, security checks, and approval processes within deployment pipelines.

Support development teams in adopting DevOps best practices.

B. Infrastructure as code & automation

Design, implement, and maintain cloud infrastructure using Terraform, Ansible, ARM Templates, or Bicep.

Develop reusable and standardized infrastructure modules and automation scripts.

Maintain infrastructure code in version-controlled repositories.

Ensure infrastructure changes follow appropriate change management, review, and approval processes.

Promote Infrastructure-as-Code practices across the Technology Services team.

Automate repetitive operational activities to improve efficiency and reliability.

C. Cloud operations

Provision, configure, manage, and maintain cloud resources across Microsoft Azure and/or AWS.

Manage cloud compute, storage, networking, identity, security, and supporting services.

Maintain separate and properly governed Dev, UAT, and Production environments.

Monitor cloud resource utilization, performance, capacity, and availability.

Identify opportunities for cloud cost optimization and resource efficiency.

Ensure cloud environments comply with organizational security, governance, and operational standards.

D. Containerization & Kubernetes

Build, manage, and maintain containerized applications using Docker.

Deploy and operate workloads on Kubernetes environments.

Manage Kubernetes configurations, deployments, services, ingress, secrets, and resource utilization.

Support container security, scalability, availability, and performance optimization.

Troubleshoot container and Kubernetes-related operational issues.

E. Monitoring, availability & incident management

Implement and maintain infrastructure and application monitoring solutions.

Develop dashboards and operational metrics to provide visibility into system health and performance.

Configure proactive alerts based on SLA, SLO, performance, and availability requirements.

Monitor production environments and respond to operational incidents.

Participate in incident management, problem management, and service restoration activities.

Conduct Root Cause Analysis (RCA) for significant incidents and implement preventive actions.

Support continuous improvement of system reliability and availability.

F. Security & compliance

Implement and maintain cloud security baselines and security best practices.

Manage Identity and Access Management (IAM), roles, permissions, and access controls.

Support vulnerability management, security patching, and remediation activities.

Maintain audit logs and technical evidence required for internal and external audits.

Ensure cloud infrastructure follows applicable organizational security policies and regulatory requirements.

Support security assessments and compliance initiatives aligned with standards such as ISO 27001 and relevant national cybersecurity requirements.

G. Backup & disaster recovery

Design and maintain cloud backup and recovery solutions.

Ensure backup configurations meet business and operational requirements.

Regularly monitor backup jobs and investigate failures.

Develop and maintain disaster recovery procedures and automation.

Participate in backup restoration and disaster recovery testing.

Maintain documentation for recovery procedures, dependencies, and recovery objectives.

H. Documentation & knowledge management

Maintain accurate and up-to-date infrastructure and architecture documentation.

Document operational procedures, deployment processes, recovery procedures, and troubleshooting guides.

Maintain version-controlled technical documentation and configuration repositories.

Share knowledge and provide technical guidance to infrastructure, development, and support teams.

Required technical skills

CI/CD & DevOps

Azure DevOps

Jenkins

GitLab CI/CD

Git and version control

Automated build, testing, deployment, and release management

Infrastructure as code & automation

Terraform

Ansible

ARM Templates

Bicep

Infrastructure automation and configuration management

Cloud platforms

Microsoft Azure and/or AWS

Cloud compute, storage, networking, IAM, monitoring, and security services

Cloud cost management and optimization

Containers & orchestration

Docker

Kubernetes

Container deployment and management

Scripting & programming

Python

Bash

PowerShell

Monitoring & operations

Cloud monitoring and logging platforms

Dashboard development

Alerting and incident management

Performance and availability monitoring

Security

Cloud IAM

Vulnerability and patch management

Security baselines

Audit logging

ISO 27001 awareness

Relevant national cybersecurity and compliance requirements

Qualifications & experience

Minimum educational qualification

Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or a related Engineering/Technology discipline.

Professional certifications

Preferred certifications include:

Microsoft Certified: DevOps Engineer Expert

AWS Certified DevOps Engineer – Professional

Certified Kubernetes Administrator (CKA) – preferred

Relevant Terraform, cloud, or security certifications are an advantage.

Professional experience

3–5 years of proven experience in DevOps, Cloud Engineering, Platform Engineering, Infrastructure Engineering, or a closely related role.

Proven experience designing and implementing CI/CD pipelines.

Proven hands-on experience with cloud infrastructure and Infrastructure-as-Code.

Experience supporting production environments and resolving infrastructure and deployment incidents.

Practical experience with containerization and Kubernetes is highly desirable.

Core competencies

Strong problem-solving and analytical skills.

Excellent troubleshooting and incident-resolution capabilities.

Strong understanding of DevOps and automation principles.

Ability to work effectively across development, infrastructure, security, and business teams.

Strong focus on automation, reliability, security, and operational excellence.

Ability to work under pressure and manage production incidents effectively.

Strong documentation and communication skills.

Continuous learning mindset and ability to adapt to emerging cloud and DevOps technologies.

Language requirements

Arabic: Professional proficiency.

English: Professional proficiency.

Job dimensions

Direct reports: As per approved organizational structure

Financial responsibility: None / No direct financial responsibility

Key performance indicators (KPIs)

CI/CD pipeline reliability and success rate.

Deployment frequency and deployment lead time.

Reduction in manual deployment activities.

Infrastructure provisioning and automation efficiency.

Cloud availability and uptime targets.

Incident response and resolution times.

Number and quality of completed RCA reports.

Backup success and recovery test results.

Vulnerability and patch compliance.

Cloud cost optimization and resource utilization.

Compliance with security and governance requirements.

Accuracy and completeness of technical documentation.

Job requirements

Ability to work on-site from the Maadi, Degla office.

Willingness to participate in production support and incident management activities when required.

Ability to work collaboratively with cross-functional technology teams.

Strong commitment to security, reliability, automation, and continuous improvement.