Spare Parts Assistant
The Spare Parts Assistant is responsible for managing the sourcing, ordering, receiving, and control of Tesla genuine parts to support collision repair operations. The role ensures accurate parts availability, inventory control, and timely repairs, while complying with Tesla OEM requirements and Singapore regulatory standards. Key Responsibilities Parts Ordering & Coordination Source and order Tesla genuine parts according to approved repair estimates
Coordinate with Tesla parts distribution channels and authorised suppliers
Monitor parts lead time and follow up on backorders or delayed deliveries
Liaise with service advisors and technicians to ensure correct parts ordering
Inventory & Stock Control Receive, inspect, and verify incoming parts for accuracy and damage
Maintain accurate inventory records in the parts management system
Control stock levels to minimise overstock, shortages, and obsolete items
Label, store, and issue parts correctly to support workshop efficiency
Insurance & Documentation Support Provide parts pricing, availability, and ETA information for insurance claims
Support supplementary claims by supplying parts invoices and documentation
Ensure traceability of parts used for each repair order
Quality & Compliance Ensure only Tesla genuine or Tesla-approved parts are issued for repairs
Comply with Tesla audit requirements and internal SOPs
Follow Workplace Safety and Health (WSH) and storage regulations
Ensure proper handling and disposal of damaged or replaced parts
Coordination & Housekeeping Work closely with Service Advisors, Panel Beaters, and Paint Technicians
Maintain a clean, organised parts storage area in line with 5S standards
Support periodic stock take and inventory audits
Requirements & Qualifications Education NITEC / Higher NITEC / Diploma in Automotive, Logistics, Supply Chain, or related field
Experience Minimum 2–4 years’ experience in automotive spare parts or inventory management
Experience in OEM-authorised body shops or dealerships is preferred
Familiarity with Tesla parts systems or EV parts is a strong advantage
Technical & System Skills Knowledge of automotive body and mechanical parts
Understanding of collision repair workflows
Proficient in inventory management systems and MS Office
Detail-oriented with strong documentation accuracy
Skills & Attributes Strong coordination and communication skills
Ability to work under pressure and manage multiple repair cases
Organised, responsible, and team-oriented
Physically fit for parts handling duties
Key Performance Indicators (KPIs) Parts availability and order accuracy
Repair Turnaround Time (TAT) support
Inventory accuracy and variance rate
Compliance with Tesla audit requirements
Working Conditions Based at Tesla Approved Collision Center, Singapore
Warehouse and workshop environment
PPE provided where required