Warehouse Office Agent

In Machelen, our partner is looking for a Warehouse Office Agent who switches smoothly between administration and warehouse operations and thus keeps the daily flow of goods strictly on track. In this role, accuracy, ownership, and clear communication truly make the difference on the work floor.

The responsibilities for this position are:

• You welcome drivers and check transport documents so that every arrival and departure proceeds correctly.
• You coordinate loading and unloading with the warehouse team and monitor the operational planning.
• You process incoming and outgoing shipments in the warehouse management system (WMS).
• You prepare operational documents and check them (such as CMRs, loading documents, and checklists).
• You book and coordinate time slots for pick-ups and deliveries with transport partners.
• You communicate proactively with drivers, internal departments, and external stakeholders.
• You verify identification and labeling so that shipments are processed according to the agreed standards.
• You investigate discrepancies, register findings, and report back correctly.
• You support inventory and stock activities and help monitor inventory accuracy.
• You monitor the operation in real-time and watch over system correctness.
• You prepare operational reports and provide updates to management.
• You contribute to timely dispatch so that outbound cargo departs according to plan.
• You think along about improvements that make processes more efficient and stronger.

The required qualifications are:

• You preferably have experience in warehouse, logistics, transport, or supply chain.
• You work fluently with Microsoft Office and feel quickly at home in a WMS or similar system.
• You are administratively strong and love structure and order.
• You communicate clearly and professionally, even in a dynamic environment.
• You have a good knowledge of English.
• You can express yourself in Dutch and/or French (a strong asset in this environment).
• You remain accurate under pressure and can manage multiple priorities simultaneously.
• You are a team player with a proactive mindset and a strong eye for detail.
• You like to take ownership and can work independently when necessary.
• You are flexible and willing to work in a rotating shift system, including one weekend day every two weekends.