Business Operations Internship
Must-have:AI
Your tasks
- Run daily and weekly compliance audits across our sales-pod SOPs, upholding consistency and quality across every pod
- Review CRM records - call logs, notes, next steps, task completion, and data completeness - to keep pipeline data accurate and decision-ready
- Turn audit findings into signal, surfacing the recurring gaps and bottlenecks that point to where process should be tightened, standardized, or automated
- Feed the BPM and automation initiatives, helping identify manual checks that can move into automated workflows and validating that they work as intended
- Support sales enablement by helping keep the SOPs, trackers, and playbooks our pods rely on sharp and current
- Assist with documentation of business processes, workflows, and team procedures
Requirements
- An operations-first mindset - detail-oriented and consistent
- Basic understanding of what a CRM is and how it supports a sales workflow
- Working knowledge of Microsoft Excel
- The ability to leverage AI tools effectively to work smarter
- Strong written and verbal communication skills
- Prior exposure to sales or business operations is a plus