Admissions & Administrative Coordinator

Responsibilities: Serve as an initial point of contact for referrals, prospective residents, families, and community partners

Explain the ALP program and admissions requirements to prospective residents, families, and referral sources

Gather financial, medical, and other documentation required for eligibility review and admission

Review prospective residents with the Executive Director and RN

Coordinate each applicant’s next steps and maintain communication throughout the admissions process

Consistently follow up with prospects, families, and referral sources

Assist with sales, marketing, outreach, and referral-development activities

Track prospects, admissions, referrals, and move-ins

Complete monthly eMEVS Medicaid eligibility reviews

Assist with lease renewals, including collecting current proof of income and documentation required to recalculate subsidy agreements

Prepare the biweekly employee schedule

Maintain organized and up-to-date Executive Director files

Assist with supply ordering, stocking, and general office organization

Provide additional administrative support to the Executive Director as needed

Qualifications: Experience in admissions within a nursing home, hospital, assisted living community, or healthcare setting strongly preferred

Experience working with Medicaid eligibility, documentation, or admissions strongly preferred

Prior sales, outreach, or referral-development experience is a plus

Strong communication, follow-up, and customer service skills

Comfortable speaking with residents, families, referral sources, and healthcare professionals

Organized and able to manage multiple applicants, documents, and deadlines

Professional, patient, and comfortable working with individuals from diverse backgrounds

Able to work closely with the Executive Director, nursing team, and other departments