Customer Relations

SPIRAL SFS Group IndonesiaSurabaya, Jawa Timurglintspublished 10/30/2026

Your tasks

  • Develop and maintain strong, long-term relationships with business partners.
  • Manage communication with business partners through phone calls and digital channels, ensuring timely and professional responses.
  • Identify and resolve partners’ concerns by providing effective and solution-oriented support.
  • Serve as the company's official representative, upholding brand values and maintaining a high standard of professionalism in all interactions.

Requirements

  • 0–1 year of experience in Customer Service, Account Management, or a related role.
  • Basic understanding of reseller operations, business partnerships, or partner relationship management.
  • Excellent verbal and written communication skills, with the ability to communicate effectively with business partners.
  • Strong networking skills with the ability to develop and nurture strategic business relationships