Admissions Executive

Job Summary

The Admissions Executive will support the Head of Admissions in managing the School's admissions processes, ensuring accurate documentation, effective communication with prospective and existing parents, and compliance with relevant regulatory requirements. The successful candidate will be organised, detail-oriented and committed to delivering a positive admissions experience for families.

Key Responsibilities

• Manage student admissions administration, including contract preparation, issuance, signing, renewals and document control.
• Coordinate student re-enrolment, withdrawals, transfers and deferments in accordance with School policies and procedures.
• Ensure compliance with all Admissions Department regulatory requirements and obligations, particularly those stipulated by EDB, MOE, ICA and SWDA/EduTrust, as well as relevant School policies and procedures.
• Administer Student's Pass applications, MOE exemptions and other relevant regulatory processes.
• Maintain accurate and up-to-date student records, admissions databases and supporting documentation.
• Liaise with the Finance Department on student contracts, invoicing and relevant administrative matters.
• Respond professionally and promptly to enquiries from prospective and existing parents, providing guidance throughout the admissions process.
• Coordinate admissions-related arrangements, including student assessments, interviews and campus tours.
• Prepare admissions reports and support internal audits, statutory audits and regulatory compliance reviews.
• Assist in organising and representing the School at open houses, education fairs and other admissions events.
• Work collaboratively with academic and administrative teams to ensure a smooth admissions experience.
• Comply with the School's safeguarding, data protection and relevant regulatory requirements.
• Undertake other duties as assigned by the Head of Admissions or Head of School.

Qualifications and Experience

Essential

• Diploma or Bachelor's Degree in Business Administration, Education or a related discipline.
• Minimum 2 years of relevant experience in administration, admissions or customer service.
• Strong organisational and administrative skills with excellent attention to detail.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office applications and the ability to manage databases and records accurately.
• Strong interpersonal and customer service skills, with the ability to engage professionally with parents and stakeholders.
• Ability to work independently, manage multiple priorities and meet deadlines.
• Commitment to confidentiality, safeguarding and student well-being.

Desirable

• Previous experience in admissions or administration within an international school or educational institution.
• Familiarity with Singapore's education regulatory requirements, including EduTrust, MOE and ICA procedures.
• Experience managing student contracts, Student's Pass applications and MOE exemptions.
• Experience using student management systems or CRM platforms.
• Experience coordinating school admissions events, open houses and campus tours.
• Ability to communicate in an additional language.