Senior IT Specialist

About the company

Job Description Spectratech S.A., based in Alimos, Attica, is seeking an experienced and dynamic Senior IT Specialist, who will contribute to the smooth operation, support, and continuous upgrade of its information systems and technological infrastructures. The role includes providing technical support to users, managing and resolving technical issues, as well as participating in the implementation of projects and initiatives that enhance the efficiency and reliability of the company's IT services.

Your tasks

Responsibilities

• Providing technical support to users and diagnosing and resolving hardware and software technical problems.
• Installation, configuration, maintenance, and upgrade of PCs, peripherals, and network equipment.
• Support, monitoring, and ensuring the smooth operation of the company's information systems and applications.
• Monitoring network operation and addressing connectivity and network infrastructure issues.
• Management of users, accounts, and access rights, in accordance with corporate procedures.
• Coordination and collaboration with external partners and suppliers to resolve technical issues and support technological solutions.
• Participation in the design and implementation of IT projects, as well as the upgrade and optimization of the company's IT infrastructures.
• Recording, monitoring, and managing technical requests and incidents, aiming for their timely and effective resolution.
• Collaboration with other departments of the company to cover their technological needs and ensure the seamless operation of daily tasks.

Requirements

Required Qualifications

• University/Technical Institute degree in Informatics, Computer Science, or a related field.
• Proven professional experience in a similar IT position, preferably with an increased level of technical autonomy.
• Very good knowledge of Windows operating systems and Microsoft 365 applications.
• Good knowledge of computing systems, peripherals, and basic networking principles (TCP/IP, LAN, Wi-Fi).
• Experience in diagnosing and resolving hardware and software technical problems.
• Experience in managing users, accounts, and access rights.
• Ability to effectively manage technical incidents, prioritize, and adhere to schedules.
• Very good communication skills and the ability to collaborate with users, colleagues, and external partners.
• Analytical thinking, methodical approach, responsibility, and problem-solving orientation.
• Good knowledge of the English language, especially technical terminology.

What we offer

Benefits

• Competitive compensation package, commensurate with the candidate's experience and qualifications.
• Stable and professional working environment.
• Participation in projects for the upgrade and development of the company's technological infrastructures.
• Opportunities for professional advancement and continuous development of technical skills.
• Access to modern technologies and the opportunity to acquire new expertise.
• Collaboration with different departments and teams of the company, playing an active role in covering their technological needs.
• Support for continuous training and professional development, depending on the needs of the position.
• An environment that encourages collaboration, taking initiative, and contributing to the continuous improvement of IT services.