LABORATORY SOLUTIONS & QUALITY ENGINEER (M/F)

Reporting to our Integration Department, you will primarily carry out Support and Third-Party Application Maintenance (TMA) missions on applications dedicated to industrial laboratories.

Missions

Within a permanent team of 30 people, you will work for several clients who operate different applications and products:

• Ensure level 3 customer support (handling, diagnosis, incident resolution, request tracking)
• Ensure TMA (bug fixes, evolutions, migrations)
• Write / update necessary documentation (regulated client environments)
• Perform technological monitoring on known products
• Take charge of the administration of internal tools (Mantis)
• Participate in client integration projects or internal innovation

Profile

With a Bachelor's or Master's degree (Bac+3 to Bac+5), you have an initial experience of 2 years or more in the laboratory world or in TMA for industrial clients.

The required skills are:

• sense of service, rigor
• proficiency in English (written and oral)
• skills in algorithmics and databases (SQL and administration)
• the ability to learn and to be proactive
• team spirit

Knowledge of ITIL, validation (GAMP), LIMS or ELN tools, German or Italian are pluses.

You are autonomous, curious, and passionate about digital transformation.

Social benefits: Restaurant vouchers, family health insurance, CSE, profit-sharing, flexible teleworking, holiday bonus, internal training..

Evolutions towards the positions of TMA application manager or technical expert.