Service Bulletin Production Support - Colomiers

About the company

Drawing on its expertise in complex high-tech products, CIMPA's mission is to provide its customers with a competitive advantage by improving operational efficiency throughout the product lifecycle. Technological complexity, long lifecycles, safety and security requirements, multi-dimensional supply chains…: we are committed to transforming, optimizing, and strengthening industrial design and production approaches and their associated information systems.

Our comprehensive and modular services centered around Product Lifecycle Management (PLM) cover every stage of the product lifecycle: product design, manufacturing, commissioning, through to maintenance and support. Our strength lies in combining our customers' industrial business knowledge with our expertise in information technologies. We work with the various Directorates and Functions that follow the product's evolution.

CIMPA serves the manufacturing industry, as well as suppliers to major prime contractors, operators, partners, and customers, in the aeronautics, defense, energy, and transport sectors.

Your tasks

The Project Management Officer (PMO) will join the Airbus Customer Service division, within the Retrofit Solution department.

Their main mission will consist of helping sales teams produce service bulletins (SB). SBs follow a defined process involving several stakeholders.

It is therefore essential to

• Ensure production planning and adherence to deadlines.
• Monitor SB actions and status throughout the production process.
• Identify risks and propose improvement opportunities to optimize processes.
• The PMO will play a central role in coordinating activities, monitoring progress, and ensuring compliance with deliverables, while leading continuous improvement initiatives.

Requirements

Good understanding of Customer Service, with specific knowledge of the service bulletin process.

Autonomous, structured, and proactive in managing tasks and priorities. Strong organizational and analytical skills, with the ability to collect, consolidate, and prioritize information from various sources. Effective communication and stakeholder management skills.

Languages: Proficiency in English (written and spoken)

What we offer

Joining CIMPA means

• Getting involved in numerous projects where you are a driving force to strengthen our company's reputation and our teams' engagement,
• Having a taste for challenges to complete your missions on time,
• Developing your autonomy and sense of initiative,
• Developing professional expertise,
• Benefiting from supportive management.

Other

As an inclusive and committed employer, our company works every day to fight against all forms of discrimination and to promote a respectful working environment. This is why, committed to diversity and inclusion, we encourage all applications and all profiles.