Network Technical Manager - Toulouse

About the company

Sopra Steria, a major player in Tech in Europe, with 51,000 employees in nearly 30 countries, is recognized for its consulting, services, and digital solutions activities. It helps its clients lead their digital transformation and achieve concrete and lasting benefits. The Group provides a global response to the competitiveness challenges of large companies and organizations, by combining deep knowledge of business sectors and technologies with a collaborative approach. Sopra Steria places people at the heart of its action and is committed to its clients to make the most of digital to build a positive future. In 2024, the Group achieved a turnover of 5.8 billion euros.

The world is how we shape it Sopra Steria (SOP) is listed on Euronext Paris (Compartment A) - ISIN Code: FR0000050809

Le monde est tel que nous le façonnons Sopra Steria Infrastructure & Security Services is the Sopra Steria business unit dedicated to infrastructure, cloud, and cybersecurity activities. It is a key end-to-end player within Sopra Steria. With its 3,000 employees, Sopra Steria I2S distinguishes itself through the flexibility of its delivery model, which combines client proximity through our 8 agencies with the advanced industrial capabilities of our off-shore service centers.

You will join the Sopra Steria company within the Digital Platform Services entity, with a dynamic team in a stimulating environment.

So join a company where a strong entrepreneurial spirit reigns and an atmosphere conducive to your evolution: participate without delay in a sustainable transformation through a true human adventure within a large international group.

Your tasks

The opportunity to seize!

Depending on the missions entrusted to you, you will be led to evolve within Sopra Steria internal teams in Managed Services type provisions or you will be directly integrated into client teams. You will be accompanied by a dynamic team that will make you actively participate in the project as a whole.

As a Transverse Technical Manager, you

• Are the level 1 interlocutor for senior experts
• Manage the Single Point of Contact (Guichet Unique) which is composed of one person from each team
• Have a global vision of the client's network architecture
• Manage the Single Point of Contact: ensuring its effectiveness
• Have a vision of all MCO activities, notably being responsible for the transverse technical review prioritized by the MOA / AMOA
• Are the interface with the client: the preferred point of contact for all transverse MCO subjects
• Ensure good communication regarding transverse MCO activities
• Are a facilitator: simplify/centralize communication between activity managers and on transverse subjects
• Have a central role in continuous improvement, for example, tending towards a homogenization of practices within the different teams

Your responsibilities as a Transverse Technical Manager, you:

• Ensure coordination between the different recurring activities and external entities; you act as the link between the AMOA and the AMOE for all transverse subjects
• Ensure that requests are properly handled by the Single Point of Contact,
• Are the entry point for any new project. You are invited to kick-off meetings to gather information, answer initial questions, and then activate the competent team,
• Participate, if necessary, in requirement expression workshops following the kick-off meeting to "refine" the need, relying on technical referents to set up the necessary production system,
• Write the impact analysis note by identifying the different settings of the network systems concerned.
• Perform the adapted configuration patches for delivery to sites.

Finally, you are the guarantor

• of the deliverable editing process, i.e., ensuring that the teams have correctly followed the implemented quality process (checklist) before delivering AMOE productions to sites and to the MOA.
• of the update and quality of configuration repositories; you verify with the action owner that the expected process has been respected.

Requirements

Your knowledge

• Network knowledge: IP protocol and addressing, Ethernet protocol and addressing, VLAN, IP Routing, MPLS and VPN, Multicast, Network Supervision
• Mastery and development of various network and security architectures
• Firewall Administration
• Technical expertise
• Incident analysis
• Good ability to acquire and adapt to the client's functioning and organization
• Good ability to assimilate knowledge, processes, and client internal tools
• Project management: knowledge of methods and tools, estimation, planning and prioritization, sequencing and breaking down activities, monitoring, identification of deliverables...
• Good writing skills: synthesis and clarity of statements, formalism and graphic charters, Network diagrams (Visio), writing technical documents
• Proactivity: advice and expertise both internally for the contract and with the client
• Project team animation and leading preparation/follow-up meetings
• Functional and technical manager (Schedule / leave management, Recruitment, Training...)

With a Master's degree (Bac+5) from an Engineering school or equivalent, you have at least 10 years of professional experience in a similar role.

Your English level is operational.

You are autonomous, rigorous, and pragmatic.

You also have a good sense of service and client relations.

JUNIPER (JNCIA, JNCIS), CISCO (CCNA), FORTIGATE (NSE4), and STORMSHIELD (CSNA) certifications would be a plus.

Do you want to work on an ambitious mission, in a multicultural and international environment?

What we offer

Throughout your journey in the Group, you are accompanied by your single manager, who is closely present on your mission and accompanies you in your career evolution.

As team spirit is paramount at Sopra Steria, several events are organized each year to bring us together and share convivial moments: afterworks, breakfasts, internal sports or e-sports challenges and competitions, technical communities....

For Sopra Steria, what matters most is the quality of life of its employees because the work environment is important; this is why the company is certified Great Place To Work.

Once you have one foot in with us, it is up to you to choose where to put the second. #libredansmonjob

What we offer

• A teleworking agreement to telework up to 2 days per week depending on your missions.
• An attractive benefits package: health insurance, CSE, restaurant vouchers, an interest agreement, holiday and referral bonuses.

• Multiple career opportunities: more than 30 job families, as many gateways to imagine together.
• Hundreds of training courses to develop your skills and evolve within the Group
• Self-service training platforms to prepare for your certifications and support your personal development
• The possibility to get involved with our foundation or our partner "Vendredi".
• The opportunity to join the Tech'Me UP collective (training, conferences, monitoring, and much more...).

Other

For more information, find us at www.soprasteria.com/fr

Additional Information An inclusive and committed employer, our company works every day to fight against all forms of discrimination and promote a respectful working environment. This is why, committed to diversity and inclusion, we encourage all applications and all profiles.